Scientific Scalp Revitalization

Customer Q&A Center 客户问答中心
Global Support 全球支持服务

COMPLIANCE NOTICE: This product is a notified cosmetic scalp tonic. It contains NO human growth factors and NO hormones. It is formulated with patented bird's nest extract technology (Patented in 5 Regions) for scalp environment improvement.
合规提示: 本产品为合规备案的化妆品类头皮护理液。承诺**不含任何生长因子**,**不含激素**。产品基于全球5地专利燕窝提取技术,旨在赋活头皮环境。
Product Deck (PDF) 下载英文产品手册 (PDF) Chinese Deck (PDF) 下载中文产品手册 (PDF)
Tel: 6931 0001
Email: service@mysao.sg
WhatsApp: +65 8823 0333
60-Day Guarantee 60天无忧承诺
Refund Policy: 60-Day Results Guarantee 退款政策:60天无效退款承诺
To ensure your peace of mind and align with natural hair growth cycles, MYSao offers a "60-Day Confidence Guarantee". We do not promise medical cures, but we guarantee visual improvement in density and hair thickness when used according to our SOP.

How to Claim (Strict Procedure):
  1. Day 0 (Start): Take a clear photo of your scalp/hairline before use and send it to us for analysis.
  2. Progress Check: Send us update photos at Day 21, 30, and 45. We will analyze the progress and remaining liquid status.
  3. Day 60 Claim: If there is NO visible change (no thickening of hair strands, no increase in visual density) by Day 60, we will issue a full refund.
Example of Valid Photo Record / 有效拍照示例
Example: Clear lighting, same angle, macro focus. 示例:光线充足、角度一致、微距对焦。
Privacy Note: By sending photos via WhatsApp, you agree to our processing of your personal data according to our Privacy Policy. Photos are strictly for assessment. 隐私说明: 通过 WhatsApp 发送照片即表示您同意我们根据隐私政策处理您的个人数据。照片仅用于效果评估。

IMPORTANT CONDITION (For Female Users):
This guarantee applies STRICTLY to the Hairline area only. Claims based on the hair parting (crown) will NOT be accepted, as visual verification in this area is highly inconsistent due to hairstyle and lighting variations.
Note: Failure to submit periodic photos may void this guarantee as we cannot verify usage consistency.
Contact: service@mysao.sg or WhatsApp +65 8823 0333
为了让您放心体验,并符合毛发自然生长周期,MYSao 提供“60天无忧退款承诺”。我们不承诺医疗治愈,但我们承诺在严格遵循 SOP 使用的情况下,实现视觉上的密度提升和发丝变粗。

申请流程 (严格执行):
  1. Day 0 (开始前): 拍摄清晰的头皮/发际线照片发送给我们进行存档和分析。
  2. 过程记录:第21、30、45天 拍摄照片并发送给我们(同时展示剩余液体量)。我们会为您分析当前状态。
  3. Day 60 申请: 如果到第60天,头发状态没有任何肉眼可见的变化(如:头发未变粗、视觉密度未增加),我们将全额退款。
有效拍照示例
示例:光线充足、角度一致、微距对焦。
隐私说明: 通过 WhatsApp 发送照片即表示您同意我们根据隐私政策处理您的个人数据。照片仅用于效果评估。

特别重要条款 (针对女性用户):
本退款承诺仅严格适用于发际线区域 (Hairline)。针对发缝(头顶)区域的无效申请将不被受理,因为该区域的视觉判断极易受发型梳理方式和光线角度影响,无法进行客观验证。
注意:若未按时提交阶段性照片,将视为放弃此保障,因为我们无法验证您的使用连续性。
联系方式: service@mysao.sg 或 WhatsApp +65 8823 0333
Product & Safety 产品与安全
Is MYSao a drug or medicine? What are the ingredients? MYSao 是药物吗?含有什么成分?
No, it is not a drug. MYSao is a Bio-Active Scalp Essence classified under cosmetic standards compliant with Singapore's HSA. We guarantee ZERO Minoxidil, ZERO Hormones, and ZERO Preservatives.

Our core ingredient is SAO (Concentrated Swiftlet Nest Extract), derived from premium swiftlet nests using biotechnology to revitalize the scalp environment from the roots.
不是药物。MYSao 是一款生物科技头皮赋活液(Bio-Active Scalp Essence),属于符合新加坡 HSA 标准的化妆品类别。我们承诺0米诺地尔、0激素、0防腐剂

我们的核心成分是SAO(燕窝提取浓缩精华液),它提取自珍稀的金丝燕窝,通过生物技术从根源改善头皮环境。
If it's not a drug, how does it work? 既然不是药,它的起效原理是什么?
Hair fall often occurs because the scalp cannot "grip" the hair (lack of collagen) or follicles are "dormant." MYSao works like a fertilizer:
  1. The Anchor: Validated by Pharmacology & Therapeutics, it boosts Type I Collagen activity by 20x, securing the hair follicle firmly like cement.
  2. The Fuel: It creates a nutrient-rich environment that revitalizes the scalp (promoting natural growth signals by 50%), re-energizing the roots naturally.
很多掉发是因为头皮“抓不住”头发(缺乏胶原蛋白)和毛囊“休眠”(缺乏动力)。MYSao 的原理像给土壤施肥:
  1. “锚定”发根: 经日本《药理与临床》期刊验证,它能将头皮的 I型胶原蛋白活性提升20倍,像水泥一样稳固毛囊。
  2. “赋活”环境: 它能营造富含营养的头皮环境,使关键修护指标提升50%,自然地为发根提供动力。
Core Differentiation 核心差异
What is the difference between MYSao and Minoxidil? 你们的产品和米诺地尔(Minoxidil)有什么区别?
It is a fundamental difference in philosophy.
  • Traditional Drugs (e.g., Minoxidil) act as "Stimulants." They force blood vessels to expand, essentially whipping a tired horse to run faster. Once you stop the "whipping" (stop the drug), the horse collapses (hair falls out again).
  • MYSao acts as a "Restorative." We focus on "Fertilizing the Soil" (your scalp). By replenishing SAO (Concentrated Swiftlet Nest Extract), we make the land fertile again so the "seeds" (follicles) can grow naturally. Since we fix the soil, the results are sustainable, and there is no dependency when you stop.
这是一个本质的区别。
  • 传统药物(如米诺地尔) 是“刺激”流派,原理是扩张血管,强行透支毛囊的潜能。这就像“鞭打一匹疲惫的马”,虽然短期跑得快,但马会累死(毛囊透支),且一旦停药(停止鞭打),马就立刻倒下(复脱)。
  • MYSao 是“修复”流派。我们做的是“改良土壤”。通过补充 SAO(燕窝提取浓缩精华液),让头皮这块“土地”重新肥沃。土地好了,种子(毛囊)自然就能长出强壮的庄稼。因为是修好了土地,所以停用后,头发依然能保持健康,不会产生依赖。
Price & Value 价格与价值
Why is such a small tube (5ml) so expensive? 为什么这么小一支(5ml)卖这么贵?
You are not buying 5ml of ordinary liquid; you are buying rare Concentrated Swiftlet Nest Extract.

To be honest, we could dilute this 5ml into a 1000ml bottle to make it look big, but then you would never achieve the amazing results shown in our website videos and photos.

Our core technology lies in "High-Purity Extraction," which retains and concentrates the active ingredients (SAO). While other products sell "large bottles of water" with diluted ingredients and slow results, we chose to concentrate the essence to the extreme. This ensures visible baby hair growth at the hairline within approximately 21 days.

This is the core of our pricing strategy: Would you rather spend the same money on a big bottle of ineffective water, or a bio-tech essence that delivers real results?
您买的不是5毫升的普通液体,而是珍稀的燕窝提取浓缩精华液

说实话,我们可以把这5ML稀释成1000ML的大瓶水卖给您,但这绝对无法达到我们网页视频和图片中展示的那种惊人效果

我们的核心技术在于“高纯度提取”,将天然金丝燕窝中的活性成分(SAO)完整保留并浓缩。市面上的大瓶产品往往是“水多料少”,见效慢。我们选择把精华浓缩到极致,就是为了让您在 21天 左右就能看到发际线绒毛新生的肉眼变化。

这也是我们在新加坡定价策略的核心:您是愿意花同样的钱买一堆没用的“水”,还是买一支能带来真实“结果”的生物科技精华?
Special Demographics 特殊人群
Can men use it? I want to fix my receding hairline too. 男性能用吗?我也想补发际线。
We believe in honest recommendations.
  • Crown Thinning (Mediterranean): For men under 45, the product is highly effective in preventing further thinning and hair fall.
  • Receding Hairline (M-Shape): We recommend this primarily for men under 32.
The Science: Male M-shape loss is like a "targeted attack" by aggressive hormones (DHT). If you are over 32 and the hairline has receded for years, those specific follicles may be completely closed (seeds are dead). Even the best fertilizer (MYSao) cannot grow plants without seeds. Conversely, for women's overall thinning, the repair effect is significant regardless of age.
我们需要对您诚实。
  • 头顶稀疏(地中海): 对于 45岁以下 的男性,使用产品防止继续稀疏和掉发,效果很好。
  • 发际线(M型脱发): 我们建议 32岁以下 的男性使用。
科学原因: 男性的M型脱发是雄性激素(DHT)发起的“定点阵地战”。如果您超过32岁且发际线后移多年,那个位置的毛囊可能已经完全闭合(种子死了),这时候再好的肥料(MYSao)也难以起效。但对于女性的整体弥漫性稀疏,无论年龄,修复效果都非常显著。
Usage & Results 使用与效果
What is the best way to use it? 怎么用效果最好?(分次渗透法)
To ensure every drop of precious essence is absorbed, you must use our "Layered Absorption Method".

The 1st Pen (Activation Phase):
Frequency: Twice daily. Dosage: 30-40 pumps per session.
Technique: Do not pump all at once. Press 5 times, apply, massage until absorbed. Repeat this in layers until you reach 30-40 pumps.

The 2nd Pen Onwards:
Option A (Economical): Once daily, 20-30 pumps.
Option B (Intensive): Twice daily, 30-40 pumps.

First-Time Tip: For a brand new pen, pump 20-50 times to expel air.
为了确保每一滴珍贵的精华都被吸收,请务必采用“分次渗透法”

第一支(启动期):
频率:每天早晚各1次。用量:每次操作建议按压 30~40下
操作手法: 不要一次性按完。每按压 5下 涂抹一次,按摩至吸收,重复操作直到完成30-40下。

第二支及以后(分流期):
选项A - 经济用法:每天涂抹1次。每次按压 20~30下。
选项B - 强效用法:保持每天涂抹2次。每次按压 30~40下。

新手提示:第一次使用新笔时,需空压 20-50次 排出空气。
How long does it take to see results? 多久能看到效果?
This is biological science backed by data.
  • Day 15-30: Scalp oiliness decreases; hair fall reduces, and existing hair strands become visibly thicker.
  • Day 45: Fine baby hair (Vellus Hair) becomes visible under strong light or macro lens.
  • Day 90: Hairs become thicker and darker; visual density improves.
The Authority: These results are verified by Double-Blind Human Clinical Trials conducted by NMPA-designated laboratories.
这是一场生物学的改变,是有数据支持的。
  • Day 15-30: 头皮油脂明显减少,掉发减少,能观察到现有的头发开始变粗。
  • Day 45: 在强光下(或使用微距镜头)可见细小的绒毛(Vellus Hair)新生。
  • Day 90: 绒毛变粗变黑,视觉密度明显改善。
权威背书:我们的防脱和增密效果,是经过中国药监局指定实验室的双盲人体测试证实的。
Other Questions 其他问题
Can I use this on my eyebrows or beard? 眉毛或胡子可以用吗?
Absolutely. The biological mechanism is universal. For eyebrows or beard shaping, visible results typically appear around Day 45. Do not apply to areas where you do not want hair growth.
完全可以。毛囊的生物学机制是通用的。对于眉毛加密或男性胡须塑形,效果通常在 45天 左右可见。请勿涂抹在不希望长毛的部位。
Will my hair fall out if I stop using it? 停用后会掉光吗?
No. Because we fixed the "soil." After stopping, your scalp will return to its natural aging process, but the revitalized follicles will remain healthier than before. We recommend reducing frequency for maintenance once satisfied.
不会。因为我们修好了“土壤”。停用后,头皮会回到自然的衰老速度,但养好的毛囊依然比使用前更健康。建议达到满意效果后,减少频率作为日常维稳。

* Disclaimer: This product is a cosmetic scalp tonic intended for strengthening hair and improving scalp condition. It is not a drug and is not intended to diagnose, treat, cure, or prevent pathological hair loss (Alopecia). Results may vary.

* 免责声明:本产品属于化妆品类头皮护理液,旨在强韧发根和改善头皮环境。本品不是药物,不用于诊断、治疗、治愈或预防病理性脱发(如斑秃)。使用效果因人而异。